Process-Based Management (BPM)
The M in BPM stands for management. Business processes are the only way any organization delivers value. By themselves, the separate functional areas of an organization cannot provide value to external parties. Continuous improvement is not enough; organizations also need a foundation for continuous process management.
BPM 101: Business Process Management for Senior Leadership
Getting the strategy right is crucial to longer-term success for any organization. Defining the right approach is just one part of it. The challenging part is how the strategy executes on the ground. The culture of the process system runs from top to bottom and not the other way round. This program is designed for senior leadership to get an overall understanding of process-based management.
BPM 102: Business Process Management for Function Heads and Subject Matter Experts
“A bad process is better than no process. A good process is better than a bad process. However, even a good process can be improved.”
Based on this insight, business process management for SMEs and people who are responsible for defining and designing business processes. The program, also, helps to identify ways to improve process governance, mindset, capability and support.
BPM 103: Business Process Management for Implementation
The program is focused on the ‘How’. How should business processes be defined, designed and implemented, How to monitor business processes, risk management, define and measure process KPIs. The program extends the knowledge about identifying challenges & bottlenecks in business, identifying and selecting the right solution for the business. A very focused and detailed program covers complete process management and improvement journey.
BPM 104: Manage Business Processes for Stability and Capability
Business processes, are once defined and designed, require regular monitoring and controlling. Processes cannot be left on an individual’s perception to identify and improve business process challenges. It’s not an art but a science to manage and control process stability and capability.
In this program, statistical rules are learnt and understood to build capabilities so that process practitioners do not ‘react’ to process anomalies but predict process performance well in advance.